At Golbest, we believe gaming is at its best when it stays in control. Our responsible gaming tools and guidelines are here to help you enjoy a healthy, fun, and safe experience.
At Golbest, we have always believed that gaming is entertainment — a hobby. But when it becomes a habit that starts affecting other areas of your life, it is no longer a source of joy.
Responsible gaming is not just about knowing your budget — it means staying in control of your emotions, your time, and your money. Golbest helps you keep that control in your own hands.
Our goal is for every player to remain happy, healthy, and living a normal life even after playing on Golbest. That is why we have built five powerful responsible gaming tools — completely free of charge.
If any of the following apply to you, it may be time to use our responsible gaming tools:
One or two matches does not necessarily mean there is a problem, but it is important to stay aware. If several apply, speak to our support team.
Completely free and can be activated at any time — you stay fully in control.
Set your own daily, weekly, or monthly deposit cap. Once it is set, it cannot be exceeded.
Instant EffectSet a time limit for your gaming sessions. After the specified time, you will receive an automatic alert and can choose to be logged out automatically.
Time ManagementPause your account for 1 to 30 days. During this period, you will not be able to log in or make deposits.
1–30 DaysKeep your account fully closed for 6 months to 5 years. During this period, creating a new account will not be possible either.
Long-Term ProtectionSet a maximum bet amount for each gaming session in advance. Once you reach the limit, the session will stop automatically.
Budget ProtectionIf you ever feel things are getting out of hand, reach out to our Bangla-speaking support team — no judgment, just understanding.
Always ReadyGolbest strictly enforces an 18+ age policy. Age is verified at registration, and ID may be requested if there is any doubt.
During long sessions or large bets, Golbest automatically displays alerts to encourage you to take a break.
Each game's RTP, variance, and rules are clearly displayed so you can make informed decisions.
A PIN-lock feature and parental control guidelines are available to protect children and minors.
View your full gaming history, bet amounts, and time spent — and assess it for yourself.
All games run on certified RNG. Results are completely random — no manipulation is possible.
Think through the questions below honestly. If you answer "yes" to most of them, please reach out to us.
Have you ever spent more than your budget and regretted it afterwards?
Is gaming affecting your sleep, eating, or work schedule?
Have you played again on the same day to try to recover lost money?
Have you ever lied to your family about your gaming?
Do you find it hard to relax or enjoy yourself without gaming?
These questions are not meant to be shared with anyone — they are simply for your own self-awareness. Recognizing a problem is the first step to solving it.
Log in to your Golbest account and go to your dashboard.
In your account settings, click on the "Responsible Gaming" option.
Deposit limit, session timer, cooling-off period, or self-exclusion — choose whichever works best for you.
Set your preferred limits or duration and save. Changes take effect immediately.
If you need help or guidance, reach out to us via live chat.
Lowering your deposit limit takes effect right away. If you want to increase it, a 72-hour cooling-off period applies — this is in place for your protection.
People often have questions about responsible gaming but feel hesitant to ask. Here are answers to the most common ones. If you have anything else on your mind, feel free to reach out to Golbest support.
Remember, seeking help is not a sign of weakness — it takes real courage.
Gaming at Golbest means entertainment — not stress. Stay with us, use our protection tools, and enjoy a safe gaming experience.